Privacy Policy

1. Information we collect

We collect information you provide directly and information collected automatically:

• Information you give us: name, phone number, email, city/pincode, property type, electricity bill range, roof type and ownership details when you request a quote, use our calculator, or apply as a partner.
• Information collected automatically: device, browser, IP address, pages visited and similar usage data via cookies and analytics tools.

2. How we use your information

We use your information to:

• Qualify your requirement and match you with verified installation partners;
• Provide quotes, savings estimates and project support;
• Communicate with you about your enquiry, including by phone, SMS, WhatsApp and email;
• Improve our website, services and partner network;
• Comply with legal obligations and prevent fraud or misuse.

3. Sharing with installation partners

Brightly.Solar is a marketplace. When you request a quote, we share the relevant details with one or more verified installation partners so they can prepare and provide quotes and services. We require partners to use your information only for that purpose and to handle it securely. We do not sell your personal information.

4. Service providers & third parties

We use trusted third-party services (for example, hosting, analytics, communication and CRM tools) that process data on our behalf under appropriate confidentiality and security obligations.

5. Cookies

We use cookies and similar technologies to operate the site, remember preferences and measure performance. You can control cookies through your browser settings; disabling them may affect some features.

6. Data security

We apply reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain your information for as long as needed to provide our services and for legitimate business or legal purposes, after which it is deleted or anonymised.

8. Your rights

Subject to applicable law (including India's Digital Personal Data Protection Act, 2023), you may request access to, correction of, or deletion of your personal data, and withdraw consent for marketing communications. To exercise these rights, contact us at hello@brightly.solar.

9. Children

Our services are intended for adults. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date above.

11. Contact us

Questions about this policy? Email hello@brightly.solar or call +91 80 4718 0000.